Our flagship service offering is called MOBE ProCare. This complete, all-inclusive solution is designed to address the technology needs of typical small and mid-size businesses.

Every MOBE ProCare support plan includes:

• 24/7/365 Network Monitoring (includes server/workstation monitoring!)
• Unlimited Remote Support (including off-site and home-based workers)
• Unlimited On-Site Support
• Unlimited Technology Consulting (Virtual CIO)
• Complete Network Health Analysis
• Weekly Status Reports
• Dedicated Account Manager
• ...and much more!

Why do I need MOBE ProCare Managed Services?

Business owners and Senior-level executive have discovered that "managed" services reduces downtime, keeps employees productive, and ultimately saves money.

FACT: IT professionals are expensive. The overall cost for just one experienced network administrator can be overwhelming, and in most cases, one person simply doesn't have the knowledge and expertise to handle all your computer needs.

Companies who choose MOBE ProCare Managed Services know exactly what their IT costs will be each month. This arrangement keeps invoicing and bookkeeping to a minimum and allows for easier budgeting.

The following are key components of MOBE ProCare Managed Services:

• Online Help Desk
  
  Our Online Help Desk is comprised of friendly and experienced (local) support techs -- trained to deliver fast and efficient remote support. All MOBE clients have unlimited access to our Online Help Desk, meaning they'll always receive an immediate response to their questions.
  
  All support issues are logged into our web-based ticketing system. Once a ticket is created, it is immediately assigned to a support tech. Clients can then track the status of their ticket online. Our Online Help Desk also includes a growing knowledgebase, and several helpful articles on common technical issues.


• Remote Monitoring
  
  Our support team is continually monitoring client networks via our 24/7/365 advanced network monitoring system. If an alert occurs, a support tech will immediately address the problem, and if necessary, escalate the issue to the appropriate person on your team.

Still have questions? No problem! Call us toll free at 877-471-6623 or send an email to info@mobesystems.com and someone will contact you ASAP.

Thank you for considering MOBE Systems for all your IT-related support needs!